Digitalization as a lever to optimize the management of legal protection disputes.
At AmIA Solutions, we are convinced that artificial intelligence combined with business expertise can increase the efficiency of the legal protection agent.
For what purpose?
Accompany the policyholder better by negotiating directly with the opposing party, but above all, give him visibility on the progress of his case in order to provide him with the most accurate information.
Our first solution concerns a typology of particular cases handled by legal protection insurance : automotive litigation.
When the insured encounters a breakdown on his vehicle after its purchase or repairs made by a garage, he calls his legal protection service to find out if he has recourse.
Using the AmIA Solutions tool allows the legal practitioner and the insured to immediately identify the chances of success of this recourse.
The legal practitioner will be able to negotiate more effectively with the other party based on the results obtained with AmIA.
The goal of our first solution: to provide the legal practitioner and the insured with visibility on the progress of his case in order to better and more quickly handle automobile disputes.
Expenses for automobile expertises, time spent by the legal practitioner, useless steps.
Expose the costs that are really relevant and useful for the treatment of your insured's dispute.
Customer satisfaction and loyalty
Improve client satisfaction and reduce your cancellation rate by providing your legal practitioners with innovative tools to allow your insured to preview the progress of his litigation from the start.
Efficiency in handling the dispute
Equip your legal practitioners with effective and trusted tools to help them steer your policyholder in the best direction. Your "augmented" employees will have a more reassuring position and a better handling of your insured's dispute.
Composed of business experts and specialists in Artificial Intelligence,
AmIA Solutions places the knowledge of customer needs at the heart of its activity.